+852 6012 7286
YOUR USE OF THIS WEBSITE IS GOVERNED BY THESE TERMS & CONDITIONS
LAST UPDATED: 1th August 2018
By registering and using RACKETSPORTS.hk (referred to as the “Site”), you agree to these Terms & Conditions and the general principles for the Site regardless of whether you have read through all of the applicable terms. As used in these Terms & Conditions, “Site”, “us” or “we” refers to RACKETSPORTS.hk and its subsidiaries and affiliates. WE RECOMMEND THAT YOU READ THESE TERMS & CONDITIONS, AS THEY INCLUDE TERMS SUCH AS LIMITATIONS OF LIABILITY, CHOICE OF FORUM FOR DISPUTES AND OTHER PROVISIONS THAT MAY LIMIT YOUR RIGHTS. You must accept all of the terms in these Terms & Conditions before you become a registered user of the Site. By accepting these Terms & Conditions, you agree that these Terms & Conditions will apply whenever you use the Site or any service or business offered on the Site. In addition, you will also be subject to any additional terms and guidelines applicable to any such separate service and business (which, if inconsistent with these Terms & Conditions, shall control). If you do not agree with any of these Terms & Conditions, including any linked documents, do not use the Site. We reserve the right to make changes to these Terms & Conditions at any time, and such changes will be effective immediately upon being posted on the Site. Each time you use the Site, you should review the current Terms & Conditions and all linked documents. You can determine when these Terms & Conditions were last revised by referring to the “LAST UPDATED” legend at the top of these Terms & Conditions. Your continued use of the Site will indicate your acceptance of the current Terms & Conditions; but any material change to these Terms & Conditions will not be applied retroactively to any claim or dispute between you and us in connection with these Terms & Conditions that arose prior to the applicable “LAST UPDATED” date in which we included such material change. We may, at any time: modify or discontinue all or any part of the Site; charge, modify or waive fees required to use the Site; or offer opportunities to some or all Site users.ELECTRONIC COMMUNICATIONS
When you visit the Site, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You agree that to the maximum extent permitted by law, all agreements, notices, disclosures and other communications that the site provides to you electronically satisfy any legal requirement that such communications be in writing.ACCURACY OF INFORMATION PROVIDED BY YOU
You represent and warrant that any information that you provide in connection with your use of the Site is and shall remain true, accurate, and complete, and that you will maintain and update such information as needed. You agree that if any information you provide is false, inaccurate, obsolete or incomplete, we may terminate your use of the Site.YOUR ACCOUNT
You are required to register with the site in order to access certain services or areas of the Site. With respect to any such registration, we may refuse to grant to you, and you may not use, a user name (or email address): that is already being used by someone else; that may be construed as impersonating another person; that belongs to another person; that violates the intellectual property or other rights of any person; that is offensive; or that we reject for any other reason in our sole discretion. Your username and password are for your Business use only. If you use the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. The site reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.TERMINATION
This Site reserves the right, without notice and in its sole discretion, to terminate your account or your use of the Site, and to block or prevent future access to and use of the Site if you violate any of these Terms & Conditions. Upon any such termination, your right to use the Site will immediately cease. You agree that any termination of your access to or use of the Site may be effected without prior notice, and that we may immediately deactivate or delete your password and username, and all related information and files associated with it, and/or bar any further access to such information or files. You agree that we shall not be liable to you or any third party for any termination of your access to the Site or to any such information or files, and we shall not be required to make such information or files available to you after any such termination.TRANSACTIONS
RACKETSPORTS.HK makes available products and services for purchase through the Site, and we may use third–party suppliers and service providers to enable e–commerce functionality on the Site. If you wish to purchase any product or service made available through the Site (each such purchase, a “Transaction”), you may be asked to supply certain information relevant to your Transaction, including without limitation your credit card number, the expiration date of your credit card, your billing address, and your shipping information. YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY CREDIT CARD(S), DEBIT CARDS or PAYPAL™ ACCOUNT UTILIZED IN CONNECTION WITH ANY TRANSACTION. By submitting such information, you grant to the site the right to provide such information to third parties for purposes of facilitating the completion of Transactions initiated by you or on your behalf. Verification of information may be required prior to the acknowledgment or completion of any Transaction. Descriptions and images of, and references to, third–party products or services available in connection with the Site do not imply RACKETSPORTS.HK endorsement of such third–party products or services. All descriptions, images, references, features, content, specifications, products and prices of products and services described or depicted on the Site are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. The inclusion of any products or services on the Site at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this Site. By placing an order, you represent that the products ordered will be used only in a lawful manner. All DVDs and similar products sold are for private, non–public, home use (where no admission fee is charged) and may not be duplicated. The Site reserves the right, with or without prior notice: to limit the available quantity of or discontinue any product or service; to impose conditions on the honouring of, any coupon, coupon code, promotional code or other similar promotions; to bar any user from making any or all Transaction(s); and/or to refuse to provide any user with any product or service. You agree to pay all charges that may be incurred by you or on your behalf through the Site, at the price(s) in effect when such charges are incurred, including without limitation all shipping and handling charges. In addition, you remain responsible for any taxes that may be applicable to your Transactions.INTERNATIONAL ORDERING & SHIPPING
All international orders MUST be paid via wire transfer or PayPal™. For orders less than HK$1000, we also accept payments via Paypal™. Once an order history is available, the Site may elect to elevate the status of your account to accept payment by credit card. We assume NO responsibility for your shipments once they have left our warehouse. We accept no responsibility if your items are opened, damaged, and or confiscated by the customs agents in your country. The customer is responsible for all freight charges, insurance, handling charges and customs fees. Customs departments in each country often have regulations that should be investigated prior to placing orders; these may pertain to duty taxes and-or allowable items. The Site is not responsible for any additional expenses incurred or for the retention of your order by customs if it does not pass inspection and you will not be refunded. You are responsible for all expenses in these circumstances.ACKNOWLEDGEMENTS
By ordering our products you hereby agree to hold RACKETSPORTS.hk and its affiliates and officers completely harmless for any and all legal matters, fees, and or damages to your business perceived or otherwise, including attorney’s fees, that would arise out of any use of our products or services. All goods sold through this site are sold as ‘novelty goods’. Customer agrees to hold RACKETSPORTS.hk, and its affiliates, officers, employees and services providers harmless against any claim of injury caused by their use.COLOURS
The Site strives to display as accurately as possible the colours of the products shown on the Site. However, because the colours you see will depend on your monitor, the Site cannot guarantee that your monitor’s display of any colour will be accurate. Additionally, colours may vary in production.AVAILABILITY, ERRORS AND INACCURACIES
If an item is out of stock, it may be purchased but will required back order and you will be informed before payment. The depiction of the product package you order may differ from the product package you receive. The Site’s acknowledgement of an order means that your order request has been received; it does not mean that your order has been accepted or shipped, or that the availability of an item has been confirmed. The Site makes a conscientious effort to describe and display its products and services accurately on the Site. Despite these efforts, a small number of the items on the Site may be described inaccurately or be unavailable, and we may experience lags in uploading updates throughout the Site and in our advertising on other sites. As a result, we cannot and do not guarantee the accuracy or completeness of the information, including, product images, specifications, availability and services. The Site reserves the right to change or update information and to correct errors, inaccuracies or omissions at any time without prior notice. We apologise for any inconvenience.RETURNS
RACKETSPORTS.hk will accept Returns of defective or incorrect items only, but as a general guideline:- Faulty goods – Contact us as soon as you have received information of a defective item from your customer, for an RMA. Your customer may need to send the item back to us with a note describing the defect, and the order reference/ invoice number for the original purchase, as well as a copy of the packing slip. We will replace the item for you.
- The DEFECTIVE goods must be in their original condition & original packaging.
- The DEFECTIVE goods must be received by us within 14 days from the day you receive your order.
- The DEFECTIVE goods must not be used and clean.
NO UNLAWFUL OR PROHIBITED USES
The Site may only be used for lawful purposes. As a condition of your use of this Site, you warrant to us that you will not use the Site for any purpose that is unlawful or prohibited by these Terms & Conditions. Activities including, but not limited to, tampering with the Site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the Site are prohibited. You are prohibited from violating or attempting to violate the security of the Site, including, without limitation:- (a) accessing data not intended for you or logging onto a server or an account that you are not authorized to access;
- (b) using the Site for unintended purposes or trying to change the behaviour of the Site;
- (c) attempting to probe, scan or test the vulnerability of a system or network or breach security or authentication measures without proper authorization;
- (d) attempting to interfere with service to any user, host or network, including without limitation via means of submitting malware to the Site, overloading, “flooding,” “spamming,” “mail bombing” or “crashing”;
- (e) forging any header or any part of the header information in any email or posting; or
- (f) forging communications on behalf of the Site (impersonating the Site) or to the Site (impersonating another user).
- (a) post, transmit, or otherwise make available through or in connection with the Site:
- Anything that is or may be (i) threatening, harassing, degrading, hateful or intimidating; (ii) defamatory; (iii) fraudulent; (iv) objectionable; or (v) protected by copyright, trademark, trade secret, right of publicity or other proprietary right without the express prior consent of the owner of such right;
- Any material that would give rise to criminal or civil liability; that encourages conduct that constitutes a criminal offense; or that encourages or provides instructional information about illegal activities or activities such as “hacking,” cracking,” or “phreaking”; or
- Any material, non-public information about a company without the proper authorization to do so;
- (b) use the Site to defame abuse, harass, stalk, threaten or otherwise violate the legal rights of others, including without limitation others’ privacy rights or rights of publicity, or harvest or collect personally identifiable information about other users of the Site;
- (c) impersonate any person or entity, including without limitation any representative of RACKETSPORTS.hk; falsely state or otherwise misrepresent your affiliation with any person or entity in connection with the Site; or express or imply that we endorse any statement you make;
- (d) restrict or inhibit any other person from using the Site (including without limitation by hacking or defacing any portion of the Site);
- (e) use the site to advertise or offer to sell or buy any goods or services without RACKETSPORTS.HK’s express prior written consent;
- (f) reproduce, duplicate, copy, sell, resell or otherwise exploit for any commercial purposes, any portion of, use of, or access to the Site;
- (g) modify, adapt, translate, reverse engineer, decompile or disassemble any portion of the Site;
- (h) remove any copyright, trademark or other proprietary rights notice from the Site or materials originating from the site;
- (i) frame or mirror any part of the Site without GLCs express prior written consent; or
- (j) create a database by systematically downloading and storing Site content.